October 19, 2011
Victor & Victoria back at Chapters Hotel and Restaurant…
Chapters Hotel and Restaurant, during September this year, has seen the return of one of their most popular couples. Victor and Victoria Vassallo originally worked at Chapters from March 2005 for four and -a-half years, before deciding to have a change and move to Harrogate.
The couple were originally persuaded to move from Malta by Steven Bell,the current owner of Chapters. After sampling the food and ambience of Victor’s Malta establishment, which had been voted one of the best restaurants in Malta by British Airways Flight magazine, Steven realised this Maltese restaurateur and his talented wife (who trained in Malta under two Michelin-star chefs) were the ideal team to revitalise Chapters.
July 6, 2011
Having sold Bells Stores to Sainsbury and bought local Chapters Hotel in Stokesley, Steven has applied the same principal of investing in staff training and development to enhance the customer experience and retain a local, educated and enthusiastic team. It is this forward thinking which led Chapters to become one of only 3 places in the North East to be allowed to run Wine and Spirit Education Trust courses.
Steven himself even gained a qualification in wine to help him better understand the challenges faced by his team and how best to over deliver versus customer expectations.
April 26, 2011
On Saturday23rd April Ultimate Splendor Competition Winner Gill Bell and her guest from Markse by-the -Sea enjoyed a day out on Chapters Hotel & Restaurant. Her day began at The House, Yarm with lunch for 2, then a personal £200 shopping spree with 50% discount. Next stop, Contemporary salon in Stokesley for a cut and blow dry for 2. To finish off her day they enjoyed a Gourmet Night Package at Chapters Hotel & Restaurant which includes dinner, bed, breakfast & a bottle of Prosecco in their room. A great time was had by both of them. For more information on future events and competitions join our mailing list. (more…)
November 22, 2010
Chapters Hotel & Restaurant won the highly acclaimed Flavours of Hambleton Restaurant of the year award for the fourth year running as well as picking up the Outstanding Achievement Award.
Steven Bell, Owner of Chapters Hotel and Restaurant would like to thank both the team and our customers for the success. When we won it last year we thought it would be hard for the Judges not to find another restaurant to win the award .So to win it for a fourth year in a row was WOW. We work consistently hard at delivering Great Food and Customer service. “Everyone plays their part in the team to ensure we meet these expectations”.The Front of House, the Hotel, Reception Our creative Kitchen brigade and not forgetting the Chambermaid the team that the customer rarely sees. (more…)
November 18, 2010
Steven Bell, owner of Chapters Hotel and Restaurant, has spoken of his delight at hitting the £100,000 jackpot since the launch of A Touch of Class 5 years ago.
A Touch of Class is the annual fundraising dinner in aid of the Holistic Cancer Care Centre. The event is hosted and sponsored by Steven Bell, together with brother Peter Bell of the house designer wear. This year’s sell-out event was held on Friday 8th October at Rockliffe Hall Hotel & Spa. (more…)
November 1, 2008
Chapters Hotel and Restaurant in Stokesley has inspired one former resident to write her memoirs for the benefit of her three American-daughters and seven grandchildren.
Veronica Hagin 76 pictured a Yorkshire-expatriate who now lives in Northern California returned to the hotel in 1991 – a place which was her home from 1944 until 1952. Witnessing for her self the transformation of the former ‘Golden Lion Hotel’ into the modern day ‘Chapters Hotel and Restaurant’ Veronica felt inspired to write her life story. (more…)
February 2, 2008
Food and drink is a key player in the tourism industry – it is well known that having good places to stay, eat and drink leads to more visitors.
Last year tourism brought a massive £121.45 million into Hambleton – with the food and drink industry accounting for £21.29 million of it. And that segment rises year on year.
But it is not all about tourists – it is also important that the district provides top class facilities for our residents. They want good places to eat and drink too – and there is a real hunger for menus offering local dishes. (more…)
June 26, 2007
Chapters Hotel and Restaurant and The House have joined forces to produce three short films to promote the Tees Valley market towns of Stokesley, Yarm and Northallerton.
Steven Bell owns Chapters Hotel and Restaurant in Stokesley. He and his brother Peter also own The House designer fashion stores in Yarm and Northallerton.
The videos, each lasting around 3 minutes, highlight why Yarm, Stokesley and Northallerton are great places to visit and to do business. (more…)