Chapters Leads the World in Wine Education
Having sold Bells Stores to Sainsbury and bought local Chapters Hotel in Stokesley, Steven has applied the same principal of investing in staff training and development to enhance the customer experience and retain a local, educated and enthusiastic team. It is this forward thinking which led Chapters to become one of only 3 places in the North East to be allowed to run Wine and Spirit Education Trust courses.
Steven himself even gained a qualification in wine to help him better understand the challenges faced by his team and how best to over deliver versus customer expectations.
In January last year, Zak Talkington, Function Manager at Chapters Hotel became one of the first people in the world to pass the new Certificate in Spirits and on July 5th along with three other colleagues, Chris Lill, Ben Cotts and Adam Busuttil attended the first ever WSET Introduction to Wine Service Sommelier course to be run outside of the WSET headquarters in London at Chapters Hotel. Having run the courses with their own educators the WSET have entrusted Chapters, under the guidance of their wine consultant Karen Hardwick, of The Wine Academy to host the first course which is open to the public and wine trade professionals.
The Chapters team all attended the course along with Gary Riley from Babich Wines- all of which passed with flying colours.
In October the hotel will run an 8 week wine evening class leading to a qualification in wine which it will open to members of the public as well as some new members of the Chapters team. The course will start on October 11th with a food and wine matching supper and will continue for 8 consecutive Tuesdays with the exam on the final evening. The course will be taught by Karen Hardwick who was recently voted one of the best Wine Educators in the world.
The course fee of £290 includes supper on the first evening, all books, wine, exam fee and tuition. If you fancy gaining a wine qualification then please call the hotel for more details.
Chapters Hotel is fast gaining a reputation for as a destination for wine lovers from all over the area. Many events are sold out well in advance including winemaker dinners, Champagne tastings and exclusive small parcels of wine. To join our mailing list either call in at the Hotel or call 01642 711888